Frequantly Asked Questions
if any other question, just feel free to chat with us via Whatsapp or Email
We accept Paypal, credit or debit card online, Feel free to chat with us with Whatsapp or email.
We provide DHL Express Shipping for free normally, if some countries require too expensive shipping fee we will notify you in advance. Some countries may cannot be reached by DHL, we will inform you and use others shipping method like EMS, UPS and etc.
Ship to US, EU usually takes 7-14 days. Other countries may take over 15 working days. Sometimes it may delay for custom clearance issue or wrong address info.
We will send you the shipping document after QC(quality control). And then 3-5 working days is required to transport your package in Hong Kong, Taiwan or Singpore(sometimes in others places). An International tracking No. will be updated in your account and you can track it directly or in DHL website.
We always try to claim package value under the destination country’s tax-threshold, but sometimes it also means there are more risks of being seized.
You can buy an additional $10 insurance if you want to 100% to avoid the tax issues. We will pay the tax for you if you meet the troubles.
Usually your order will be processed within 3 to 5 working days.
We will send QC pictures to your Whatsapp or Email within 48 to 72 hours.
Out of Stock
Some special products may out of stock and need to be re-produced, which may takes longer and we will inform you immediately after your order.